NCB has been successfully providing outsourcing services to major financial institutions since our inception. Our goal is to provide you with increased collections while reducing your losses and improving your bottom line. Achieving superior results and protecting your reputation are NCB’s highest priorities. We accomplish this by using a fully automated, state of the art collection system, the latest technology advancements, apply the highest in security standards and employ a well-trained, highly effective staff.

PRODUCTS SERVICES

NCB has continually served leading financial institutions since our inception. Our expertise covers the entire scope of collection services including:

Utilizing and leveraging NCB’s experience and collection “know-how” provides our business partners with several benefits.

TRADITIONAL RECOVERY PROGRAMS

• Collection Specialists that are experienced in post charge off collection programs

• Our time-proven collection methodology consistently drives performance

• NCB maximizes recoveries after charge off and accelerates cash flow

• A concentrated customer and brand centric approach that strengthens customer loyalty


PRE CHARGE OFF PROGRAMS (CURE, ROLL RATE, CHARGE OFF SAVE)

• Specialized collection group that focuses on the rehabilitation of delinquent consumers

• Programs that are designed to assist in-house dunning efforts in the collection of delinquent accounts prior to charge off

• Acceleration of cash flow and reduction in Loss Reserves

• A staff specifically trained at reducing the percentage of accounts that roll from each delinquency stage

• Increasing your liquidation and cure rates while reducing expense per dollar collected

• A reduction in your charge off percentage